Frequently Asked Questions

Find what you need in our searchable FAQ.

Who can use the Business Library?

998 views   |   Last updated on Aug 16, 2017    alumni faculty

Anyone with a valid Golden Gate University ID card or Golden Gate University Library card (such as students, faculty, alumni, and corporate members) can use the Business Library. Because access to the library is restricted, please review our Library Policies for specific details.... read more


How can I find course reserves?

751 views   |   Last updated on Aug 14, 2017    course reserves

Use the course reserve search box link to access items on reserve via the Business Library. Search for reserve materials by Instructor, Term, Subject, or Course (i.e. MKT 300). Course e-reserves are password-protected. Passwords are available from your instructor or the Business Library (415-442-7244). Physical reserve items for business students are held at the Information Desk on the first flo... read more


How can I renew my books?

709 views   |   Last updated on Aug 14, 2017    books Library Account

Renewals may be made by calling (415-442-7242) or by logging into your Library Account online. Once logged in you can select the borrowed items and hit the renew button. Materials may be renewed three times before it is necessary to return the item(s) to the library.  ... read more


What Business Library resources are available to Golden Gate University alumni?

704 views   |   Last updated on Aug 16, 2017    alumni databases

Please see the Alumni Services and Benefits page for more information. ... read more


Do you have a copy of my textbook?

669 views   |   Last updated on Aug 16, 2017    books course reserves

Search the library online catalog to see if the Business Library has a copy of your textbook. Textbooks for the current term are often available to borrow from the library for 2 hours at a time. You can request textbooks on reserve at the Information Desk. Most reserve books will have Bus. Lib.- 2-hour Reserve listed under the location column in the catalog record. ... read more


Is there wireless access in the Business Library? What if I have a problem?

647 views   |   Last updated on Aug 16, 2017    wireless library services

Yes. Wireless access is provided to all Golden Gate University students, faculty, and staff. A handout with instructions on how to access the wireless network is available at the Information Desk: Select the GGU wireless network (NOT guest) Type in the GGU password: newGGUwireless (CAPs sensitive) Check the box to agree to the internet use policy Enter your GGU4YOU username and password If you n... read more


How do I cite my sources?

612 views   |   Last updated on May 27, 2016    writing help

The APA Citation Guide provides citation examples, a tutorial, and links to citation guides and tools available online or in the library. You're also welcome to contact a librarian for help, and you may consult with the Writing Lab as well.... read more


Can I borrow reserve items from the library?

609 views   |   Last updated on Aug 14, 2017    course reserves

Yes. If the item you need is on 2-hour reserve in the library, you may use it for up to 2 hours but cannot take it from the library building. A few reserve items may be checked out for 2 or 7 days. Items that are available online can be viewed through the library's website. Select FIND COURSE RESERVES from the homepage. Also, see our general policies on course reserves.   ... read more


What if the library does not have a book or article I need?

606 views   |   Last updated on Nov 06, 2017    Interlibrary Loan library services

If there is ever a book or article (or other item) that you want and it is not available in the Business Library, please consult the Interlibrary Loan Service page for instructions or contact the Business Library: Information Desk at (415) 442-7242, Email: askalibrarian@ggu.edu  We will try our best to get the item to you at no cost.... read more


What are course reserves?

603 views   |   Last updated on Nov 06, 2017    course reserves

Course reserves are items which your professor has chosen for your course and placed in the library and in online course reserves for you to use. These items can be recommended or required books/articles, study guides, textbooks, or sample papers. Some reserve items are available only in the library while others can be accessed online.   ... read more


What is an ebook?

579 views   |   Last updated on Aug 14, 2017    books

An ebook is an electronic version of a book. It is the complete and full book, many times with the exact arrangement, photos, graphics, and text of the paper version. You can search for any word or phrase in ebooks and read them online or using an e-reader. Our ebook selection was purchased to meet the needs of current courses and programs. How do I search for eBooks? ... read more


How can I get writing help?

579 views   |   Last updated on May 31, 2016    writing help tutoring

If you need writing help,check out the University's free online and in-person Writing Tutoring Services (requires GGU4You login). ... read more


Does the Business Library have Harvard Business School case studies?

578 views   |   Last updated on Aug 14, 2017   

Unfortunately, no. If your instructor/department has not purchased the reprints from Harvard, you must purchase case studies directly from the Harvard Business School website. The case studies typically only cost around $9 each. The Business Library does have many Harvard Business Review articles available.  ... read more


How do I find books on my topic?

560 views   |   Last updated on Aug 14, 2017    research help

To find books on your topic, you can search the online catalog using Keywords or Library of Congress Subject Headings. A keyword is a word that describes what you are looking for. A Library of Congress subject heading is a word that librarians have agreed to use when describing a topic or subject, and each item in the catalog will list the subject headings related to that item. To search using key... read more


How do I find books?

558 views   |   Last updated on Aug 14, 2017    library catalog research help

The library online catalog includes information for books in the Business Library. You can search for specific books by title or author, and you can search for books on a topic by using keywords. Please contact a librarian if you would like some guidance! Find books by topic ... read more


Where is the restroom?

552 views   |   Last updated on May 31, 2016   

Restrooms are located on the main floor. Turn right after you enter the Business Library and continue to the end of the hall. You will see two restrooms on the left. ... read more


How can I tell if the library has a specific book or film I want?

550 views   |   Last updated on Aug 14, 2017    books library catalog

Go to the library online catalog Search by Keyword, Author, Subject Heading, or Title or Journal Title When you find the listing for the item you need, you should note the Location of the item (Bus. Lib. - Stacks, Bus. Lib.- 2-hour Reserve, etc.), the Call Number for the item (where it is on the shelf), and the Status of the item (if it is in the library or already borrowed by another individual... read more


How do I know what books or other materials the Business Library has?

548 views   |   Last updated on Aug 14, 2017    books library catalog

All of the books the library has are listed in the library catalog. The catalog includes listings for all the books, ebooks, journal titles, DVDs, reports, conference proceedings, dissertations, and course reserve materials available at the Business Library. ... read more


How do I access my library account?

539 views   |   Last updated on Aug 29, 2018    Library Account library services

Use your GGU4YOU username and password to log into your library account. Once logged in you can view items borrowed from the library, renew materials, and create lists and save searches in the online catalog. ... read more


How do I search for ebooks?

517 views   |   Last updated on Aug 14, 2017    books library catalog

You can search for ebooks in the library's online catalog. Many ebooks will be listed right alongside their text versions. You can also search for ebooks in a few of the library's databases. Please see our ebook database list. What is an eBook? ... read more


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